Updating your details
What this is for
Your pet's details change — they gain weight, they get a new vaccination, their routine shifts. Here is where to update each one.
| What you want to change | Where to do it |
|---|---|
| Your pet's photo | Pet Passport → Gallery → add a new photo |
| Your pet's name, breed, or date of birth | Pet Passport → Details |
| A vaccination, medication, or note | Pet Passport → Add record |
| Your email address | Account settings |
| Who is a Pet Friend | Pet Friends → select the person → Remove |
| Lost-pet email alerts | Pet Friends → the alerts switch |
Still need help? Email support@becnpets.com or visit becnpets.com/support. We're a small team and we're glad to help.
Most questions are answered in the frequently asked questions.